Brainwoods Interpretation Services Quality Control — Professional Interpreters for Conferences, Business Meetings, Seminars, and More
To provide the best possible interpretation service, we first confirm your communication goals, then recommend the right interpreter and interpretation method. A team of coordinators will provide consistent support for your requests over time.
We continually refine our processes and communication channels so that we can respond as quickly as possible, from your initial inquiry through to recommendations on the appropriate interpreter level, interpretation method, and equipment.
We assign the right professional according to the nature and level of each engagement. Our interpreters prepare thoroughly and spare no effort to deliver their best performance. Whenever possible, we assign interpreters who are frequently requested by returning clients.
We believe that interpreters need more than language skills and specialist knowledge: they must also demonstrate professional etiquette and close attention to each assignment. We therefore consider each interpreter's personality and responsiveness when making an assignment.
Our coordinators can provide on-site support with the installation and management of interpretation equipment, allowing them to respond to unexpected issues or changes at the venue. On request, we can assist with everything from positioning interpreter booths and handling updates to programs, scripts, and presentation materials to collecting receivers after the event.
We evaluate each completed assignment using client feedback and the interpreter's report, then apply what we learn to further improve the quality of our services.
