Features

1Quality Control System

A quality standard you can use immediately after delivery

  • By thoroughly confirming detailed information such as the purpose of the translation and the intended readership, we deliver translated text that matches your requirements.
  • As a rule, a native speaker of the target language handles the translation or the translation review.
  • We maintain strict quality control through a two-step proofreading and review process.
  • We can provide translation services in compliance with the international standard ISO 17100.
  • We also accept requests for "draft finish," which omits some proofreading and review steps as well as native checking.
  • If you would like a service that applies this standard, please let your account representative know.

About quality control and levels About ISO 17100

2Terminology and Style Management

Ensuring consistent terminology throughout each document

  • For ongoing translation requests involving related documents, we create and manage glossaries and style guides.
  • We update glossaries and style guides based on your feedback to maintain consistency in terminology and style.
  • Our translation management system (TMS) helps us manage glossaries and related resources more accurately.
  • This service is proposed according to the details of your request.
  • Additional fees may apply depending on the content.

3Thorough Project Management

On-time delivery and support for urgent requests

  • Our project managers set a detailed schedule and rigorously monitor progress.
  • For urgent assignments, we quickly assemble a project team to respond.
  • For lengthy documents, we build a project team of multiple translators and proofreaders, or use translation memory to shorten turnaround time.
  • For first-time requests, it may take some time to confirm the project details.

4After-Sales
Service

We also respond to questions after delivery

  • We provide full aftercare for the translated documents you order.
  • We respond carefully to questions about the translated document even after delivery.
  • In principle, one round of post-delivery revisions is free of charge.
  • Depending on the revision details, additional fees may apply.

5Pricing

Cost-effective services

  • We set cost-effective services and rates according to intended use.
  • For translations that prioritize quality or are highly specialized, we offer high-quality or standard finish services.
  • For speed-oriented translations or drafts intended for content review, we offer draft finish services.

See our pricing plans

6Strict Confidentiality

A secure information management system

  • Brainwoods handles your information with strict care.
  • If you require a non-disclosure agreement (NDA), please let us know.
  • We have confidentiality agreements in place with all personnel engaged in our work.
  • By encrypting data files, we can also password-protect files.
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